Sign In
Language

mailtrap review 2026 by EmailDeliverabilityReport

mailtrap has been a well-known email marketing provider since 2020. The number of employees is unknown, but we estimate 10+ permanent staff members. At EmailDeliverabilityReport we have been testing the technical performance of mailtrap, in particular email deliverability, since 1/2026. The rating for mailtrap is currently 91/100 score, which represents overall a excellent performance.

The range of test reviews for mailtrap is large. Of particular interest to us is the performance of mailtrap. One of the strengths of mailtrap is email marketing. In order to obtain a fair assessment, not only our tests were taken into account. 0 users of mailtrap have contributed to the overall result. We are delighted to be able to present the results on this page.

Product und quality

The subject of the review and the product is the email marketing tool from mailtrap. The online offer from mailtrap, the precise product demonstration and easy access are convincing. It should be easy for newcomers to begin using mailtrap. Once your account is set up, you can start using the email solution straight away.

Of all the email marketing tools in the test, mailtrap definitely has a product quality that can keep up with others. We didn't notice any bugs or annoying glitches when using the app. In order to maintain the functionality of the user interface, it is strongly recommended that you disable the ad blocker.

Now let's take a look at the functions contained in mailtrap.

All features of mailtrap

All email marketing providers in our test have many features in common. In the table below, you can see all the features that can be used with mailtrap in connection with its email marketing product.

Feature
Multilingual user interface

The user interface is available in multiple languages.

Unlimited contacts

An unlimited number of contacts can be used per account.

Unlimited emails

An unlimited number of emails can be used per account.

Landing pages

Landing pages can be created and used to build an email contact list.

AI assistant

An AI assistant is available that can be used to build emails or improve campaign performance.

Email templates

Ready-made templates are available for use in email campaigns.

Custom email templates

Custom email templates can be created and reused across all email campaigns.

Email builder

The email builder makes it easy to create and edit emails with a click of a button.

Testing of emails

Different email versions can be tested to optimize email opens and click-through rates.

Preview of emails

Email messages can be previewed before they are sent to all contacts.

Attachments in emails

Email can be sent with files or documents attached.

Follow-up autoresponder function

Follow-up autoresponders can be used to automatically send a series of emails to each contact in a list.

Newsletter function

Classic newsletters can be sent to all or a specific group of contacts.

Newsletter archive

Newsletter recipients have access to the newsletter archive.

Customer relationship management (CRM)

This system can be used to build a customer relationship to sell more and increase relevance.

Personalization

Personalization can be used across all campaigns to make marketing more personal and relevant.

Instant email sending

Email messages can be sent immediately to a segment of contacts.

Scheduled email sending

Email messages can be scheduled to be sent to a segment of contacts.

Sending of birthday emails

A congratulatory email can be sent in time for a contact's birthday.

Multipart (HTML/Text) content

Both text and HTML parts of the email body can be defined.

Basic stats

Basic statistics are available to measure email performance.

Advanced stats

Advanced statistics can be used to improve email performance.

Click tracking

Clicks in emails can be tracked.

Opens tracking

Email opens can be tracked.

Custom domain tracking

Tracking links can be branded with a custom domain name.

Export of contacts

Contacts can be exported to a file.

Import of contacts

Contacts can be imported from a file.

Google Analytics integration

Google Analytics can be integrated to measure email engagement.

Custom Analytics integration

Custom analytics can be integrated to measure email engagement.

GDPR-compliant

The provider is fully GDPR compliant, which is especially important for EU customers.

Monthly payment

A monthly payment for a plan is possible.

Annual payment

An annual payment for a plan is possible.

Usage-based payment

It is possible to pay only for the resources you actually use, with no minimum costs.

Pay with PayPal

Payments can be made via PayPal.

Pay with credit card

Payments can be made via credit card.

Pay with direct debit

Payments can be made via direct debit.

Money-back guarantee

If you are not satisfied with the product or service, you can cancel your purchase and get your money back.

Free plan available

It is possible to create a free account and use the basic functions free of charge.

Deliverability performance and score for mailtrap

Every email marketer knows the importance of email deliverability in email marketing. Successful email delivery is very difficult today. The focus should always be on the highest possible deliverability rate. In addition to user ratings, the deliverability of emails plays a major role in our evaluation. A maximum of 100 points can be achieved for email deliverability. mailtrap currently has a deliverability score of 91.

The tests for the period 2026/6 show how successful mailtrap performs in direct comparison to other email marketing providers when it comes to email deliverability:

ProviderEmails sentEmails inboxEmails spamEmails lost
Klick-Tipp 10.7848.620
(79.93 %)
2.008
(18.62 %)
156
(1.45 %)
GetResponse 11.0098.788
(79.83 %)
2.064
(18.75 %)
157
(1.43 %)
MailerLite 11.1268.881
(79.82 %)
2.072
(18.62 %)
173
(1.55 %)
Mailgun 10.8458.598
(79.28 %)
2.035
(18.76 %)
212
(1.95 %)
AWeber 10.8918.584
(78.82 %)
2.117
(19.44 %)
190
(1.74 %)
Mailjet 11.1278.767
(78.79 %)
2.146
(19.29 %)
214
(1.92 %)
Postmark 10.7948.493
(78.68 %)
2.091
(19.37 %)
210
(1.95 %)
MailChimp 10.7128.398
(78.40 %)
2.097
(19.58 %)
217
(2.03 %)
Sarbacane 11.0178.626
(78.30 %)
2.166
(19.66 %)
225
(2.04 %)
mailtrap 10.7018.358
(78.10 %)
2.150
(20.09 %)
193
(1.80 %)
SendPulse 10.8228.451
(78.09 %)
2.163
(19.99 %)
208
(1.92 %)
CleverReach 10.7458.361
(77.81 %)
2.176
(20.25 %)
208
(1.94 %)
Benchmark Email 10.8898.447
(77.57 %)
2.235
(20.53 %)
207
(1.90 %)
Kit 10.9408.450
(77.24 %)
2.279
(20.83 %)
211
(1.93 %)
Brevo 11.0928.463
(76.30 %)
2.305
(20.78 %)
324
(2.92 %)
Moosend 11.0578.336
(75.39 %)
2.399
(21.70 %)
322
(2.91 %)
Constant Contact 11.0448.293
(75.09 %)
2.430
(22.00 %)
321
(2.91 %)
HubSpot 10.7428.016
(74.62 %)
2.396
(22.30 %)
330
(3.07 %)
SendGrid 11.1398.285
(74.38 %)
2.523
(22.65 %)
331
(2.97 %)
Amazon SES 11.2308.341
(74.27 %)
2.559
(22.79 %)
330
(2.94 %)
Rapidmail 10.7978.015
(74.23 %)
2.455
(22.74 %)
327
(3.03 %)
ActiveCampaign 10.9738.130
(74.09 %)
2.532
(23.07 %)
311
(2.83 %)
CampaignMonitor 10.7457.941
(73.90 %)
2.494
(23.21 %)
310
(2.89 %)
Clever Elements 10.9508.081
(73.80 %)
2.534
(23.14 %)
335
(3.06 %)
CategoryEmails sentEmails inboxEmails spamEmails lostInbox (%)Spam (%)Lost (%)
Other 8146641361481.57 %16.71 %1.72 %
Finance 8917241531481.26 %17.17 %1.57 %
Health 8656891621479.65 %18.73 %1.62 %
Food & Drink 7906231571078.86 %19.87 %1.27 %
Cosmetics & Beauty 8106371591478.64 %19.63 %1.73 %
Home & Garden 7716061501578.60 %19.46 %1.95 %
Clothing 7976241581578.29 %19.82 %1.88 %
Pets 8376541661778.14 %19.83 %2.03 %
Entertainment 8946931861577.52 %20.81 %1.68 %
Sport & Fitness 7966161611977.39 %20.23 %2.39 %
Elektronics 8456461811876.45 %21.42 %2.13 %
Job & Career 8836692001475.76 %22.65 %1.59 %
Dating 7085131811472.46 %25.56 %1.98 %
ProviderEmails sentEmails inboxEmails spamEmails lostInbox (%)Spam (%)Lost (%)
Juno.com 6845631071482.31 %15.64 %2.05 %
ProtonMail 7115831161282.00 %16.32 %1.69 %
Custom Mail 7846381301681.38 %16.58 %2.04 %
Mailfence 8316751441281.23 %17.33 %1.44 %
AOL Mail 7466011351080.56 %18.10 %1.34 %
Tuta 7726181391580.05 %18.01 %1.94 %
Zoho Mail 7696041491678.54 %19.38 %2.08 %
Mail.com 7615921541577.79 %20.24 %1.97 %
Yandex Mail 7826051651277.37 %21.10 %1.53 %
Yahoo Mail 7135391641075.60 %23.00 %1.40 %
Gmail 7365501701674.73 %23.10 %2.17 %
Outlook Mail 7935901881574.40 %23.71 %1.89 %
GMX Mail 7745741861474.16 %24.03 %1.81 %
iCloud Mail 8456262031674.08 %24.02 %1.89 %

Frequently asked questions and answers about mailtrap

How can I migrate my existing contact lists to mailtrap?

mailtrap allows you to import contacts from a previous email marketing provider. This does not mean that you can import all your contacts to mailtrap on the first day. In most cases, the import volume is limited. To import a large number of contacts, write an email to support, explain how you collected the contacts and ask them to import the contacts into your account.

How can I use the follow-up autoresponder?

Unfortunately mailtrap does not offer an autoresponder function.

Can I edit the HTML source text in the email builder?

Yes, this is possible. But please note the restrictions that prevent the use of potentially dangerous HTML code in the email. If you try to include an iframe in the email, for example, this will not work due to potential misuse.

What are basic and advanced statistics?

Basic statistics often refer to the performance of an email, for example the open or click rate, sometimes you can also see the clicked links. Advanced statistics often go much deeper and show more of the user's behavior and often information about their device or even interests can be viewed.

Has mailtrap implemented IP reputation management?

Our automated systems that monitor each provider's IP history indicate that mailtrap must have IP reputation management in place to ensure that IPs are as clean as possible to maximize email deliverability.

How does mailtrap deal with email SPAM?

mailtrap takes the handling of SPAM and complaints very seriously. They prohibit any SPAM activities to ensure that other customers do not suffer harm from third party negligence, to maximize the deliverability of emails and to protect the reputation of both parties.

Can I implement an external behavior analysis solution?

With mailtrap, it is unfortunately not possible to integrate an external solution into the system.

How to set up custom analytics with mailtrap?

Open an HTML email or template and change the mode from Visual to Source. Copy and paste the tracking code from your analytics software into the HTML source of the email or template. Save the changes.

Does mailtrap offer a free plan?

Yes, mailtrap offers a free plan. You can register a free account and use the basic features for free to start your email marketing without obligation.

mailtrap does not support email attachments, how can I send files to my recipients?

It is common practice for email marketing providers to prohibit email attachments, as these are often misused to send malicious files to email users. This can even have a negative impact on the deliverability of emails. If you want to send files with your emails, simply upload the file to your website or a file-sharing platform first and include the link in the email body.

Is a payment method required for the free plan?

No, currently the free plan can be used without providing payment information.

What payment options are available?

By default, there is a monthly payment option for the selected tariff. It is also possible to choose the annual payment option. When it comes to payment methods, you can pay via PayPal, credit card, or ask mailtrap directly whether they can offer an alternative payment method.

Does mailtrap offer a money-back guarantee?

No, mailtrap does not offer a money-back guarantee. However, the small tariffs are very inexpensive, so the financial risk is rather low.

What is GDPR compliance?

The GDPR is relevant for users residing in the EU. A comprehensive data protection regulation in the European Union is known as the General Data Protection Regulation, or GDPR. It seeks to streamline the regulatory landscape for global business and improve individuals' control over their personal data.

Can I trust mailtrap?

mailtrap exists since 2020. Based on existing reviews, mailtrap has customers who use the product. We also use the services of this provider for our tests. All in all, we can say that mailtrap can be trusted.

User reviews

We accept relevant user reviews for mailtrap. This helps us to show not only our own opinions and views, but also those of other users. This makes the review more objective and helpful, especially for potential users.

No user reviews available.

If you have used mailtrap's products or services and would like to share your valuable experience with others, use the form below to write something worth sharing.

Name

You can enter only your first name if you prefer a more anonymous review. But make sure this is the name you used to register with mailtrap. You can of course use your full name if you wish.

Email address

We will never publish your email address on our website. It will only be used to contact you if necessary for any reason.

Rating
Title (optional)

What is the subject of your review?

Review

Please write in detail what you like or dislike about mailtrap. Ask yourself what is the most important information you would tell others who read your review.

Notice: The review must be of a factual nature, must not offend anyone and must be truthful. We have the right to request proof by email to ensure the ethical nature of a review. If proof cannot be provided, the review will be deleted.

Relevant reviews

The following reviews are relevant to mailtrap:

GetResponse

GetResponse

Klick-Tipp

Klick-Tipp

MailerLite

MailerLite

AWeber

AWeber

CleverReach

CleverReach

MailChimp

MailChimp

Mailjet

Mailjet

Benchmark Email

Benchmark Email

SendPulse

SendPulse

Sarbacane

Sarbacane

Brevo

Brevo

Kit

Kit

Rapidmail

Rapidmail

Clever Elements

Clever Elements

Constant Contact

Constant Contact

HubSpot

HubSpot

Moosend

Moosend

ActiveCampaign

ActiveCampaign

CampaignMonitor

CampaignMonitor