Benchmark Email review 2025 by EmailDeliverabilityReport

Benchmark Email allows you to import contacts from a previous email marketing provider. This does not mean that you can import all your contacts to Benchmark Email on the first day. In most cases, the import volume is limited. To import a large number of contacts, write an email to support, explain how you collected the contacts and ask them to import the contacts into your account.

To use the autoresponder function of Benchmark Email, first create a list and link it to a subscription form. Next, create an autoresponder and link it to a series of emails. Finally, link the autoresponder to the corresponding contacts list. If someone now subscribes to the list, then they will receive all emails from the autoresponder according to the specified interval.

Yes, this is possible. But please note the restrictions that prevent the use of potentially dangerous HTML code in the email. If you try to include an iframe in the email, for example, this will not work due to potential misuse.

Basic statistics often refer to the performance of an email, for example the open or click rate, sometimes you can also see the clicked links. Advanced statistics often go much deeper and show more of the user's behavior and often information about their device or even interests can be viewed.

Our automated systems that monitor each provider's IP history indicate that Benchmark Email must have IP reputation management in place to ensure that IPs are as clean as possible to maximize email deliverability.

Benchmark Email takes the handling of SPAM and complaints very seriously. They prohibit any SPAM activities to ensure that other customers do not suffer harm from third party negligence, to maximize the deliverability of emails and to protect the reputation of both parties.

There is actually an option at Benchmark Email to integrate your own analysis solution, for example Matomo.

Open an HTML email or template and change the mode from Visual to Source. Copy and paste the tracking code from your analytics software into the HTML source of the email or template. Save the changes.

Yes, Benchmark Email offers a free plan. You can register a free account and use the basic features for free to start your email marketing without obligation.

It is common practice for email marketing providers to prohibit email attachments, as these are often misused to send malicious files to email users. This can even have a negative impact on the deliverability of emails. If you want to send files with your emails, simply upload the file to your website or a file-sharing platform first and include the link in the email body.

No, currently the free plan can be used without providing payment information.

By default, there is a monthly payment option for the selected tariff. It is also possible to choose the annual payment option. When it comes to payment methods, you can pay via PayPal, credit card, or ask Benchmark Email directly whether they can offer an alternative payment method.

No, Benchmark Email does not offer a money-back guarantee. However, the small tariffs are very inexpensive, so the financial risk is rather low.

The GDPR is relevant for users residing in the EU. A comprehensive data protection regulation in the European Union is known as the General Data Protection Regulation, or GDPR. It seeks to streamline the regulatory landscape for global business and improve individuals' control over their personal data.

Benchmark Email exists since 2004. Based on existing reviews, Benchmark Email has customers who use the product. We also use the services of this provider for our tests. All in all, we can say that Benchmark Email can be trusted.